The Promenade Hotel Pondicherry, Pondicherry

The hotel is perfectly located right on the beach, offering a great promenade breeze. The rooms were average with a lovely sea view, but the beds were not too comfortable, and the air conditioning could use improvement. The service will surprise you with its exceptional kindness, especially thanks to Mrs Kalai who elevates Indian hospitality to a top level. The location is ideal for both leisure and business guests, though slightly on the expensive side compared to nearby restaurants. The dining experience offers a good selection of Mediterranean dishes, and the facilities, including room service and car hire, are convenient.

The hotel has a great location overlooking the sea and is walkable from all main attractions, markets, and restaurants. The rooms are large and well-furnished, but they need urgent renovation. The service is polite, but staff seemed helpless due to the property's condition. The dining options are good with various choices, yet it could become monotonous. The location is the highlight, but the view from the room was disappointing.

The hotel offers comfortable rooms with a great view, and the rooftop restaurant adds to the charm. The service is proactive and helpful, although there were minor check-in issues. The location is superb, right on the seafront, but hand towels were missing on one day. The dining experience is delightful with a diverse selection of dishes. Overall, a pleasant stay with some room for improvement.